19-02-2020, 09:35 AM
My Ruby is with Routen Chaplin but the 2CV with RH, I will bear this in mind when asked to renew. These two companies have previously had a very good reputation, maybe there is a change of policy or management at RH. To rely on wholly inexperienced and uninformed assessors is not a good idea. I hope someone has let them know about this thread and that they will respond, otherwise quite a few customers will be voting with their feet.