08-03-2023, 11:16 AM
(This post was last modified: 08-03-2023, 11:22 AM by Nick Turley.
Edit Reason: update
)
Please be aware that renewal notices from RH are currently temporarily delayed - so if your policy is due for renewal contact RH - don't let it run out !
RH Insurance – service update
As from 1st January 2023, the servicing of RH clients’ policies will transfer from ERS (insurer of the RH scheme) to its parent company, A-Plan, at their next renewal date.
What does this mean for RH clients?
Your policy or policies will remain the same, as will cover, the renewal date(s) and insurer, which remains ERS. You will be looked after by A-Plan’s dedicated RH specialist motor insurance team, who are based at Birch Court in Worcester. The team fully appreciate the value of understanding each client’s individual needs, and can be accessed via the same contact details.
Here is a statement from Emma Airy Head of RH :-
"In the short term, you may notice your renewal documentation arrives a little later than usual so please bear with us. That said, we are still aiming to issue renewal terms within 14-21 days ahead of the renewal date and we are also attempting to speak to every client ahead of their renewal date thereby ensuring accuracy of information.
"The operational transfer represents a significant investment by
A-Plan in people, premises and systems with the objective to enhance client
experience. For example, we are now able to speak to our clients on an advised
(as opposed to non-advised) basis which means we can advise our clients on the
best products and levels of cover to meet their unique needs.
As always, any feedback is gratefully received and you can
contact me direct at: emma.airey@rhspecialistinsurance.co.uk
or call me on 07956 232758 if there are any aspects of your motor cover, or
operational transfer, you would like to discuss. I’d love to hear from you”.
Footnote: A-Plan is
a long-established insurance broker with over 100 high street branches and
specialist insurance centres, looking after the classic car, motor, home,
business and specialist insurance requirements of many thousands of clients.
The business was founded in 1963, is now part of the Howden Broking Group, and
has a reputation for high standards of client service.
RH Insurance – service update
As from 1st January 2023, the servicing of RH clients’ policies will transfer from ERS (insurer of the RH scheme) to its parent company, A-Plan, at their next renewal date.
What does this mean for RH clients?
Your policy or policies will remain the same, as will cover, the renewal date(s) and insurer, which remains ERS. You will be looked after by A-Plan’s dedicated RH specialist motor insurance team, who are based at Birch Court in Worcester. The team fully appreciate the value of understanding each client’s individual needs, and can be accessed via the same contact details.
Here is a statement from Emma Airy Head of RH :-
"In the short term, you may notice your renewal documentation arrives a little later than usual so please bear with us. That said, we are still aiming to issue renewal terms within 14-21 days ahead of the renewal date and we are also attempting to speak to every client ahead of their renewal date thereby ensuring accuracy of information.
"The operational transfer represents a significant investment by
A-Plan in people, premises and systems with the objective to enhance client
experience. For example, we are now able to speak to our clients on an advised
(as opposed to non-advised) basis which means we can advise our clients on the
best products and levels of cover to meet their unique needs.
As always, any feedback is gratefully received and you can
contact me direct at: emma.airey@rhspecialistinsurance.co.uk
or call me on 07956 232758 if there are any aspects of your motor cover, or
operational transfer, you would like to discuss. I’d love to hear from you”.
Footnote: A-Plan is
a long-established insurance broker with over 100 high street branches and
specialist insurance centres, looking after the classic car, motor, home,
business and specialist insurance requirements of many thousands of clients.
The business was founded in 1963, is now part of the Howden Broking Group, and
has a reputation for high standards of client service.