31-10-2019, 03:24 PM
David, Martin and Robert have each highlighted potential problems, basically caused by incompetence within the Agency. I suggest if anyone has similar problems they report it direct to the Secretary of State for Transport, who has overall responsibility for the DVLA. Direct email to the Private Office is Transport.Secretary@dft.gov.uk , the present incumbent is Rt Hon Grant Shapps MP, although that could change in December ...