19-02-2020, 11:30 AM
(19-02-2020, 10:06 AM)Charles P Wrote:(19-02-2020, 09:35 AM)Steve kay Wrote: My Ruby is with Routen Chaplin but the 2CV with RH, I will bear this in mind when asked to renew. These two companies have previously had a very good reputation, maybe there is a change of policy or management at RH. To rely on wholly inexperienced and uninformed assessors is not a good idea. I hope someone has let them know about this thread and that they will respond, otherwise quite a few customers will be voting with their feet.
(19-02-2020, 09:38 AM)Hugh Barnes Wrote: RH are now aware of this at the highest level and are working to resolve this issue.
RH were bought by Hiscox in 2015. Now based in Swansea.
Equity Red Star were bought by a US private equity business in 2013. That led to the closure of the old Brentwood office.
So probably not the same outfit that many of us knew 25 years ago. That's an observation, not necessarily a criticism.
Charles
For clarity, my example above is well after the dates you mention Charles.