18-02-2020, 07:48 PM
(This post was last modified: 19-02-2020, 01:13 PM by Nick Lettington.)
If I employ an idiot someone to do my work and don't first establish his competence, I think the any reflection of his incompetence on me is very fair. In the case of RH, if they are a specialist classic car insurer, they need to be sure they employ people who have knowledge of classic and vintage cars... now my brother's experience wasn't Chinese whispers. I tried to help him to find an engineer to argue his case. That said, it was not my personal experience. I have always been perfectly happy with RH premiums... but I have never had to make a claim.
Given that this is on a public forum and is being discussed with RH, it makes sense to add a little more information. The 2CV was T-boned so there was damage to both shell and chassis. Under DVLA rules you can reshell a vehicle so long as you retain 80٪ of the original vehicle. Although in no way economic to repair, the bent chassis could have been replaced with new (readily available for 2CV) and the damaged body repaired. He argued that they didn't need to render it fit only for parts as he had a long history with the car and didn't want to loose it...
Given that this is on a public forum and is being discussed with RH, it makes sense to add a little more information. The 2CV was T-boned so there was damage to both shell and chassis. Under DVLA rules you can reshell a vehicle so long as you retain 80٪ of the original vehicle. Although in no way economic to repair, the bent chassis could have been replaced with new (readily available for 2CV) and the damaged body repaired. He argued that they didn't need to render it fit only for parts as he had a long history with the car and didn't want to loose it...